How To Find a Superior-Quality Watch Repair Service

Do you need a gasket replacement? Has the glass or crystal chipped on your Rolex? Maybe the strap has broken on your antique timepiece. Whatever the case, watch repair is an inevitable part of life, so it’s important to have a reputable watch repair service provider that you can trust with all your valuable pieces.

Luxury watches are often more than just monetarily valuable; they hold great sentimental value that makes them devastating to break or lose. When it comes to such beloved items, you need and deserve a watch repair store that you can unwaveringly trust with high-quality and speedy repairs. Here are four tips for choosing the best watch repair service for your luxury timepieces.

Do Your Due Diligence

The first step in finding a superior-quality watch repair service is to do your due diligence. This means taking the time to research and evaluate the different options in your area. 

Asking friends and family for recommendations is a great place to start. Firsthand testimonials from people you trust will help immediately narrow your options to trustworthy and vetted service providers. If your social circle doesn’t have any recommendations, do a Google search for watch repairs near you and verify the business’s quality through online reviews.

Check Their Online Reputation

In today’s digital age, a company’s online reputation is crucial. Before deciding on a watch repair service, take time to research their online presence and verify their quality through online reviews.

Check the company’s website, social media accounts, and any other platforms they may be active on. Any reputable watch repair specialist should have easily accessible details about their services, qualifications, pricing and previous work.

You should also read through their reviews on third-party review platforms like Google and Yelp. These are great resources, as a high number of positive reviews and a high overall rating are good indicators of a trustworthy and high-quality watch repair service. Just be sure to watch out for businesses with only a few reviews, as they may not have enough experience and feedback for you to safely determine the quality of their work.

Know Their Watch Repair Specialization

One crucial factor that can make or break your experience with a watch repair service is their specialization. A watch repair shop that specializes in repairing certain types of watches is typically a good sign as it indicates that they’re experts in their field and have worked with your type of watch before.

If you own a Rolex watch, for example, it’s important to find a watch repair professional who specializes in repairing high-end timepieces like these. Inexperienced watch repair providers may use incorrect parts or techniques that can ultimately compromise the value of your luxury accessory.

Verify They Have 5-Star Customer Service

High-quality repair work is just one aspect of a high-quality watch repair specialist; just as important is their customer service. A reputable watch repair store should prioritize its customers and provide them with a positive and hassle-free experience from start to finish.

To ensure that your chosen watch repair specialist has five-star customer service, ask them for a free appraisal for your watch repair. Any reputable watch repair service with good customer service will happily provide a free estimate and patiently answer any questions you may have about your Rolex watch and the repair process. Make sure they reply to all inquiries promptly and in a kind manner, and ask them about their repair warranty before committing to any work.

Whether you need a simple battery replacement or extensive watch repair services, Watch & Wares can handle it all. We’ve serviced and repaired thousands of watches over the last 30 years in business, and we’ve become a trusted source of Rolex watch repair for the local community. Our watch repair services include battery replacement, polishing & detailing, full cleaning, new gaskets, water testing and more. To schedule a professional Rolex watch repair appointment, give us a call at 714-633-2030 or fill out our online contact form today.