How To Spot a Quality Jewelry Repair Store in Orange County

Whether you have an engagement ring that’s too tight or an heirloom necklace with a broken clasp, jewelry repair is an inevitable part of life. As such, it’s best to have an expert jewelry repair store that you can trust with all your valuable pieces when they break or begin to look worse for wear.

Jewelry and watches are often more than just monetarily valuable; they hold great sentimental value that makes them devastating to break or lose. When it comes to such beloved items, you need and deserve a jewelry repair store in Orange County that you can unwaveringly trust with high-quality and speedy repairs. If you’re on the hunt for the best jewelry repair store for your luxury items, here are four signs that you’ve found the right place.

They Have a Good Reputation

The first and arguably most important indicator of a quality jewelry repair store is its reputation. A reputable repair shop will have a strong reputation in the Orange County community built on years of trust and satisfied customers.

To determine the reputation of any jewelry repair store, you can start by reading online reviews. Look for stores with a high number of positive reviews from happy customers. This should give you an idea of the store’s overall customer service and the quality of their repairs. Just make sure that any highly-rated jewelry repair store you find has a sufficient number of reviews and several years in business. Only a handful of reviews isn’t enough to determine whether a shop offers consistently high quality.

They’re Properly Certified

A reputable jewelry repair store in Orange County will also have the necessary certifications and qualifications to handle your luxury goods. Certifications such as those from the Gemological Institute of America (GIA) are a clear indication of a store’s expertise and knowledge in the field. GIA offers certifications in topics such as diamond and gemstone identification, grading, and appraisals. By choosing a store with certified jewelers, you can rest assured knowing that your jewelry is in the hands of trusted experts.

At Watch & Wares, we are fully licensed and accredited. We have GIA-certified gemologists on staff year-round, so you can have peace of mind that your luxury goods are in good hands. Our scales are also certified by the Orange County Field of Weights & Measures to ensure that all measurements — and, therefore, appraisals — are accurate to the industry standard.

They Have Industry Experience

When it comes to jewelry repairs, experience is paramount. A jewelry repair store with years of experience has likely seen and repaired all types of damages and potential issues. They have the knowledge and skills to handle any repair, whether it’s a simple re-sizing or a complex restoration. Additionally, an experienced store with years in the industry will have a strong network of suppliers, making it easier to source necessary materials for your repairs.

At Watch & Wares, our team of jewelers has decades of combined experience in the industry. Our master jeweler alone has almost 40 years of experience, and he is the jeweler that other jewelers turn to when they’re at a loss. We have seen and fixed all types of jewelry and watches, from modern pieces to vintage finds. With our extensive experience, you can trust us to handle your treasured luxury goods with the utmost care and precision.

They Can Answer All Your Questions

Finally, a quality jewelry repair store should be able to provide clear and transparent answers to any questions you may have about their services. When you visit the shop, don’t be afraid to ask as many questions as you can think of. This can include the type of repairs they offer, the materials and techniques they use, whether their jewelers are GIA-certified, and the estimated timeline for completing the repairs.

A reputable jewelry repair store will have knowledgeable and friendly staff who are happy to address all of your questions and concerns. They should also be able to show you examples of their previous work to give you an idea of the quality of their work and what you can expect from their services.

If you want the best jewelry repair store that Orange County has to offer, Watch & Wares is the premier choice. Our master jeweler boasts over 35 years of experience in the field of jewelry repair, and we use state-of-the-art tools to repair and restore jewelry pieces to their original state in-house. Our customers say that once we’re finished, their jewelry looks even better than new. To experience the Watch & Wares difference for yourself, give us a call at 714-633-2030 or fill out our online contact form today and get started with a free jewelry repair estimate.